Syneron/Candela
VelaShape III
2014 IDEA Finalist GOOD DESIGN Award
FDA-cleared Body Contour treatment
The Why
Syneron asked DDSTUDIO to help them refresh their flagship model, the VelaShape II. Although it led the industry as the only FDA approved body contouring system of its kind, aesthetic and usability issues were preventing Syneron from achieving the kind of impact they desired. Syneron and the DDSTUDIO experience design team worked together to reimagine the Velashape noninvasive body contouring system to fit more elegantly into the medical spa environment and to be more easily utilised by the operator during the treatment.
We found that clinicians using the Velashape system need precise control of the handpiece over a prolonged period of time, and the original VelaShape applicator became uncomfortable with extended use.
The Who
Candela’s brand values of Science, Results, and Trust guide its commitment to clinically proven results to strengthen the longstanding partnerships established with physicians, their practices and the patients they treat.
The How
We completely redesigned the hand piece to increase ergonomic efficiency, with rubberized grips and larger handles for increased user comfort during longer treatments, and more precise control. A multi-grip design allows each hand piece to be held in multiple positions depending on the treatment being provided. We conducted onsite research observing procedures, interviewing clinicians, establishing mock-up concepts, and integrating feedback into digital and physical products.
Location: San Diego, Boston
Client Type: Medium Co, Merger
Industry: Aesthetic Medical
ID, UX, UI, DFM
The Feeling
Working together, we achieved: a feeling of context – spas and clinics; a seamless experience with product and procedure; an icon-based interface with simple displays that were easy for the clinician to see; ease of use for the operator through a lighter, more ergonomic design; all with a reduced BOM Cost and assembly time. The product disappears and allows the user to focus on the procedure. Additional display on hand piece helps user focus and the GUI look and feel complements are physical touch points.
The Experience
The new aesthetic of the machine is suited to a soothing spa environment. When in-use the machine recedes and the clinician is in the flow with the procedure.
